Privacy Policy

Introduction

At Bird Interfaces, we take your privacy to heart. This policy explains how we handle personal data. By using Bird, you are agreeing to the practices and policies outlined below, and letting us collect, use, and share your information as described here.

This Privacy Policy applies to the use of Bird and is incorporated into Bird's Terms of Use. Any terms we use in this Policy without defining them have the definitions given to them in Bird's Terms of Use.

We're always working to make Bird Interfaces better. That means this Privacy Policy might change from time to time. When it does, we'll let you know of any material changes by placing a notice on our website, an email, and/or by some other means. By continuing to use Bird after we post changes, you're agreeing to the updated policy.

What does this Privacy Policy cover?

This Privacy Policy covers how we handle personal data that we gather when you use Bird. Generally, “personal data” means any information that identifies or relates to you. Please note that this Privacy Policy does not cover the practices of companies we don't own or control or people we don't manage.

What personal data do we collect?

The personal data you provide, including:

• Account or contact data, like your email address, login credentials, or other account-related information. We collect this information to provide you with our service and so we can stay in touch.
• User content, like the pages you visit using Bird and queries submitted to and responses created by our intelligent features. We process this information to provide our service. We may collect and use this to improve our service. You can opt out from our collection in the privacy section of Settings.
• Feedback and other information you provide, like feedback you provide about responses from our intelligent features or other information you provide in emails, surveys, or other communications you send us. We collect this information to provide and improve our service, and to stay in touch with you.

Personal data regarding your use of Bird, including:

• Feature usage data, like activity logs or event-based information regarding your use of Bird including the product features you use and when you use them. This information will be collected automatically when you use Bird to provide and improve our service, and to stay in touch with you.
• IP/device data, like your IP address, IP address-location data, device-related data such as your device ID, and the kind of device or operating system used to access Bird. This information will be collected automatically to provide our service.

How we use and process personal data

To provide you with Bird:

• Creating and managing your account or other user profiles.
• Providing you with Bird or other related services or information you request.
• Meeting or fulfilling the reason you provided the information to us.
• Providing support and assistance for Bird.
• Personalizing Bird or our communications based on your preferences.
• Doing fraud protection, security and debugging.
• Carrying out other business purposes stated when collecting your personal data or as otherwise set forth in applicable data privacy laws.

To improve Bird:

• Improving Bird, including testing, research, internal analytics and product development.

To stay in touch:

• Replying to your messages and support requests, and sending you information about Bird.
• Sending you updates or news about Bird (only if you've given us permission).

How we may disclose your personal data

We will only disclose your personal data to the following parties:

• Service providers. These trusted partners help us provide and support our business. They include hosting, technology and communication providers, analytics providers, security and fraud prevention consultants, and support and customer service vendors.
• Parties you authorize, including third parties you access through Bird.
• For legal obligations. We may disclose any personal data that we collect with third parties when it is required to fulfill our legal obligations under applicable law, regulation, court order or other legal process; to protect rights and safety; and to enforce our agreements.
• Business transfers. Any personal data we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business.

Data that is not considered personal data

We may create aggregated, de-identified, or anonymized data from the personal data we collect by removing information that makes the data personally identifiable. We may use such data and disclose it with third parties for our lawful business purposes, including to analyze, build, and improve our service and promote our business, provided that we will not disclose such data in a manner that could identify you.

Cookies

Our website may use certain cookies and similar technologies. Because of how these features rely on Cookies, we do not support “Do Not Request” requests at this time. Disabling Cookies may affect how certain features and services function. To learn more about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/.

Data security

We work to protect your personal data from unauthorized access, use, and disclosure by using appropriate physical, technical, organizational, and administrative security measures. You should also help protect your data by appropriately selecting and protecting your password, limiting access to your computer or device and browser, and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold, please be aware that no method of transmitting data over the internet or storing data is completely secure.

Data retention

We keep personal data for as long as necessary to provide you with our service, to perform our business, or for commercial purposes for collecting your personal data. We may keep personal data for longer, if needed to meet with legal obligations, resolve disputes, or as otherwise allowed or required by applicable law. We may also retain information in an anonymous, de-identified, or aggregated form where that information would not identify you personally.

Personal data from children

As noted in the Terms of Use, we do not knowingly collect or solicit personal data from children under 18 years of age. If you are a child under the age of 18, please do not attempt to register for or otherwise use Bird or send us any personal data. If we learn we have collected personal data from a child under the age of 18, we will delete that information as quickly as possible. If you believe this has happened, please contact us at contact@birdinterfaces.com.

U.S. State Privacy Rights

If you reside in certain U.S. states such as California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia you may have certain rights. Please note that your rights may be subject to certain conditions or exceptions in accordance with applicable U.S. State Privacy Laws. Your rights may include:

• Access: You may have the right to ask for confirmation of or access to the personal data that we process about you. You can also request access to a portable copy of your personal data.
• Deletion: You may have the right to ask us to delete the personal data we have collected about you. You can delete your account within your account settings.
• Correction: You may have the right to ask that we correct any inaccurate personal data we have collected about you.

We do not sell, share, or process your personal data for the purposes of targeted advertising. We will not discriminate against you for exercising your rights under applicable privacy laws.

To exercise the rights described here, you must send us a request that includes sufficient information to allow us to verify your identity. Please email us at contact@birdinterfaces.com.

European data subject rights

We will only process your personal data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others. Your rights under the GDPR include:

• Access: You can ask for more information about the personal data we hold about you and request a copy of such personal data.
• Rectification: If you believe that any personal data we are holding about you is incorrect or incomplete, you can request that we correct such data.
• Erasure: You can request that we erase some or all of your personal data from our systems by deleting your account within your account settings.
• Withdrawal of consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
• Portability: You can ask for a copy of your personal data in a machine-readable format.
• Objection: You can contact us to let us know that you object to the further use or disclosure of your personal data for certain purposes.
• Restriction of processing: You can ask us to restrict further processing of your personal data.
• Right to File Complaint: You have the right to lodge a complaint about our practices with respect to your personal data with the supervisory authority of your country or EU Member State.

To learn more or make a request email us at contact@birdinterfaces.com. Please note that in some circumstances, we may not be able to fully comply with your request, but in those circumstances, we will still respond to notify you of such a decision.

Bird is hosted and operated in the United States. If you live outside the U.S., local laws may differ. By using Bird, you acknowledge that any personal data about you is being provided to us in the U.S. and will be hosted on U.S. servers, and you authorize us to transfer, store and process your information to and in the U.S., and possibly other countries. In some circumstances, your personal data may be transferred to the U.S. pursuant to a data processing agreement incorporating standard data protection clauses.